Privacy Policy
This Privacy Policy describes how WANDRO (“we”, “us”) collects and uses information when you use wandro.io and, when available, the WANDRO mobile application.
WANDRO is an independent Bulgarian travel and cultural discovery project. For privacy questions or requests, contact us at contact@wandro.io.
Information we may collect
- Contact details you send us by email (for example support, institutional, or partnership messages).
- Account information when the app is live (such as email address, display name, and authentication identifiers).
- Basic technical data (such as device type, app version, language, and general usage logs needed to operate the service).
- App usage data that helps us understand feature use and improve reliability (where enabled).
- Support requests and correspondence you send to us.
Third-party services
The wandro.io website may use privacy-friendly, anonymized analytics (Vercel Web Analytics) to measure traffic and page usage. This is not used for advertising profiles and does not use Google Analytics or cookie-based marketing trackers on the website.
Depending on features enabled, WANDRO may rely on other third-party providers. These may include Firebase (hosting, authentication, and backend services), Google Maps or similar mapping services, Apple or Google sign-in, analytics tools, and payment or subscription providers when premium features are offered in the app.
These providers process data according to their own policies and our configuration. We use them to deliver core functionality, security, and improvements.
How we use information
- To provide account functionality and access to app features.
- To respond to support, institutional, and partnership requests.
- To maintain safety, prevent abuse, and protect the service.
- To improve content, performance, and user experience.
- To meet legal obligations where applicable.
Your choices and rights
You may request access, correction, deletion of personal data, or deletion of your WANDRO account by emailing contact@wandro.io. We may need to verify your request.
If the mobile app is not yet publicly available, some account-related features may not be active yet; we will still respond to valid contact and data requests relating to information we hold.
Retention and security
We keep information only as long as needed for the purposes above, unless a longer period is required for legal, security, payment, or fraud-prevention reasons.
We apply reasonable technical and organizational measures to protect data, but no system is completely secure.
Last updated: July 2026
